Terms

**Last Updated:** January 20, 2026

By accessing or using UniRooms (“UniRooms”, “we”, “us”, or “the Platform”), you agree to be legally bound by these Terms of Service (“Terms”). If you do not agree, do not access or use the Platform.

These Terms apply to all users, including students, property owners, agents, visitors, and any other users of UniRooms.

UniRooms is a digital marketplace that enables property owners and authorized intermediaries to list student accommodation and allows students to discover and communicate about available housing.

UniRooms does **not** own, lease, manage, inspect, or control properties and does **not** act as a real estate broker, agent, landlord, or escrow service.

UniRooms does not provide legal, financial, housing, or brokerage advice and owes no fiduciary or advisory duty to users.

To use UniRooms, you must:

You are responsible for all activities conducted under your account. UniRooms may suspend or terminate accounts that violate these Terms.

Property owners must apply for owner status and may be required to submit verification information.

Owner status may be approved, rejected, suspended, or revoked at UniRooms’ discretion. Owners are responsible for ensuring their listings comply with all applicable laws.

User roles (student, owner, agent, admin) are assigned and managed exclusively by UniRooms.

Users:

UniRooms may allow certain users to operate as **Agents**. An Agent is an independent third party who assists students and property owners in discovering or communicating about accommodation listings.

a. Independent Status

Agents are **not employees, contractors, partners, brokers, or representatives** of UniRooms and have no authority to bind UniRooms.

UniRooms does not supervise or control agents’ off-platform conduct.

b. Agent Permissions & Limitations

Agents may be permitted to:

Agents may **not**:

UniRooms may restrict or revoke agent access at any time.

c. Owner Authorization

Agents may act on behalf of owners only where explicitly authorized. Owners remain solely responsible for listing accuracy, legality, and compliance.

UniRooms does not verify private agreements between owners and agents.

d. Commissions & Compensation

All commissions, finder’s fees, or compensation involving agents are **strictly between the agent and the relevant party**.

UniRooms:

Commission tracking is informational only and does not create payment obligations.

e. No Endorsement

Agent profiles, badges, or verification levels do **not** constitute endorsement or guarantees by UniRooms.

Users are solely responsible for conducting due diligence before engaging agents.

f. Misconduct & Enforcement

UniRooms may suspend or terminate agent access for fraud, misrepresentation, abuse, or violations of these Terms, without liability.

g. Acknowledgment of Risk

Agents acknowledge that UniRooms does not guarantee matches or earnings and that agents assume all risks related to their activities.

Users agree not to:

UniRooms may remove content or restrict accounts for violations.

Owners are solely responsible for listings’ accuracy, legality, and authority.

UniRooms may review, verify, remove, or deactivate listings but is not obligated to verify all content.

UniRooms may charge fees for premium services. All fees are disclosed prior to payment and are non-refundable unless stated otherwise.

Agent commissions are governed exclusively by Section 3c and are not processed or guaranteed by UniRooms unless expressly stated.

UniRooms does **not** collect rent, deposits, or tenancy payments.

Wallet balances are non-transferable, non-interest-bearing, and subject to usage rules.

Free Beta Status

The platform is currently running in a FREE_BETA soft-launch mode where payments, boosts, and wallet features remain disabled via runtime feature flags. This context explains why the sections above mention future monetization even though those flows are temporarily offline.

TODO: Once the FREE_BETA/soft-launch configuration is turned off, update these legal documents to describe the enabled payment flows and remove this temporary note.

UniRooms does not guarantee:

Use of the Platform is at your own risk.

UniRooms relies on third-party infrastructure and is not responsible for third-party availability or conduct.

UniRooms owns all platform IP. Users retain ownership of their content but grant UniRooms a license to display it.

UniRooms may suspend or terminate access at any time for violations, abuse, or legal compliance.

The Platform is provided **“AS IS”** and **“AS AVAILABLE”**, without warranties of any kind.

UniRooms is not liable for indirect or consequential damages. Total liability shall not exceed fees paid in the prior six (6) months.

Users agree to indemnify UniRooms against claims arising from their use of the Platform or violations of these Terms.

These Terms are governed by the laws of the Republic of Ghana, subject to mandatory consumer protections.

Except where prohibited by applicable law, any dispute arising out of or relating to these Terms or use of UniRooms shall be resolved exclusively through **binding arbitration**.

No Class Actions

All disputes must be brought on an individual basis only. Class actions and representative proceedings are waived.

Exceptions

Either party may seek injunctive or equitable relief in a court of competent jurisdiction for fraud, intellectual property misuse, or unauthorized access.

Each party shall bear its own arbitration costs unless otherwise required by law.

By using UniRooms, you waive the right to a jury trial.

UniRooms may update these Terms at any time. Continued use constitutes acceptance.

**Email:** support@unirooms.app

**Location:** Accra, Ghana

By using UniRooms, you confirm that you have read, understood, and agreed to these Terms of Service.