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Accessibility

Last updated: January 20, 2026

UniRooms (“UniRooms”, “we”, “us”, or “the Platform”) is committed to making our digital services accessible and inclusive for all users, including individuals with disabilities. We believe accessibility is an ongoing process and an important part of providing a fair and usable platform.

Our Accessibility Commitment

UniRooms strives to design and maintain its website and mobile applications in a way that is usable by the widest possible audience. We take accessibility into account throughout product design, development, and ongoing improvements, and we make reasonable efforts to address accessibility barriers as they are identified.

Accessibility Standards & Guidance

UniRooms is guided by recognized accessibility best practices and standards, including:

  • **Web Content Accessibility Guidelines (WCAG) 2.1**, Level AA (where reasonably practicable)
  • General principles of inclusive and universal design

    • Compliance may vary depending on user devices, browsers, assistive technologies, and third-party integrations.

    Accessibility Features

    The UniRooms Platform includes a range of accessibility-conscious features, including but not limited to:

    Visual & Readability Support

  • Clear visual hierarchy and consistent layout using Tailwind CSS
  • High-contrast color combinations where appropriate
  • Support for text resizing through browser or device settings
  • Alternative text (alt text) for meaningful images
  • Responsive design that adapts to different screen sizes and zoom levels

    • Keyboard & Navigation Support

  • Keyboard-accessible navigation for core functionality
  • Logical focus order and visible focus indicators
  • Skip-to-main-content link (web) for quick navigation
  • Clear labels and headings for navigational elements
  • Tab order optimized for keyboard-first navigation

    • Screen Reader Compatibility

  • Semantic HTML structure for improved assistive technology interpretation
  • Descriptive headings, labels, and form instructions
  • ARIA attributes and roles where appropriate to enhance context
  • Proper heading hierarchy for document structure

    • Web Platform Accessibility

  • Built with React and semantic HTML components
  • Server-side rendering where applicable for faster assistive technology compatibility
  • Skip-to-content navigation link

    • Mobile App Accessibility (Flutter)

  • Native accessibility APIs and semantic widgets
  • Text scaling and contrast settings support
  • Screen reader compatibility (TalkBack on Android, VoiceOver on iOS)
  • Touch target sizing for usability

    • Forms & Input Assistance

  • Clearly labeled form fields
  • Error messages designed to be descriptive and actionable
  • Input guidance where required

    • Third-Party Content & Limitations

    Some features or content within UniRooms may rely on third-party services, tools, or integrations, including:

  • Cloud infrastructure and authentication providers (e.g., Firebase/Google Cloud)
  • Analytics services (e.g., Google Analytics)
  • Error tracking services
  • Payment processors (when enabled)

    • While we encourage accessibility best practices from our partners, we do not control the accessibility of third-party services and cannot guarantee their compliance with WCAG standards. Users experiencing accessibility issues with third-party integrations are encouraged to report them to us at support@unirooms.app.

    Accessibility may also be affected by individual user settings, device capabilities, network conditions, browser version, or assistive technologies.

    Accessibility Testing & Compliance

    UniRooms aims to meet WCAG 2.1 Level AA standards to the extent reasonably practicable. However, accessibility testing and compliance are ongoing processes. We have not undergone a formal third-party accessibility audit; compliance may vary depending on features, third-party integrations, and user environment.

    Accessibility Disclaimer

    While UniRooms makes good-faith efforts to provide an accessible experience, we do not guarantee that the Platform will be accessible in all environments or compatible with every assistive technology. Accessibility features are provided on an "as available" basis and may evolve over time. Known limitations include:

  • Some third-party embedded content or payment forms (when enabled) may not meet full WCAG compliance
  • Older browsers or outdated assistive technologies may have limited support
  • Complex data visualizations or maps may require alternative text descriptions

    • Feedback & Accessibility Support

    We welcome feedback regarding accessibility barriers or improvement suggestions. If you encounter difficulty accessing any part of the Platform, please contact us:

    **Email:** support@unirooms.app

    **Subject:** Accessibility Feedback

    When reporting an issue, please include:

  • A clear description of the accessibility concern
  • The page, feature, or service affected
  • Your device, browser, operating system, and browser version
  • Any assistive technology used (if applicable)
  • Steps to reproduce the issue (if possible)

    • We will make reasonable efforts to review feedback, prioritize issues based on impact, and address them in future updates where feasible. Response time may vary depending on issue severity and resource availability.

    Continuous Improvement

    UniRooms is committed to ongoing accessibility improvements, which may include:

  • Periodic reviews of accessibility practices
  • Incorporation of user feedback into future updates
  • Gradual enhancements as technology and resources allow

    • Contact Information

    For accessibility-related inquiries or accommodation requests:

    **Email:** support@unirooms.app

    **Location:** Accra, Ghana

    UniRooms is committed to fostering an inclusive digital experience and appreciates your feedback as we continue to improve accessibility across our Platform.